._btn_1uiac_1{display:inline-flex;align-items:center;gap:8px;padding:8px 16px;border-radius:8px;font-family:Inter,system-ui,-apple-system,sans-serif;font-size:13px;font-weight:500;cursor:pointer;transition:background .12s ease,color .12s ease,border-color .12s ease;border:1px solid transparent;line-height:1;white-space:nowrap}._btn_1uiac_1:focus-visible{outline:2px solid #4338CA;outline-offset:2px}._btn_1uiac_1:disabled{opacity:.45;cursor:not-allowed}._icon_1uiac_25{display:flex;align-items:center}._sm_1uiac_30{padding:4px 12px;font-size:12px}._md_1uiac_35{padding:8px 16px;font-size:13px;height:34px}._primary_1uiac_41{background:#4338ca;color:#fff}._primary_1uiac_41:hover:not(:disabled){background:#312e81}._secondary_1uiac_49{background:#fff;color:#16181d;border-color:#e6e8ec}._secondary_1uiac_49:hover:not(:disabled){background:#f0f1f4;border-color:#cfd3da}._ghost_1uiac_59{background:none;color:#6a7180}._ghost_1uiac_59:hover:not(:disabled){background:#f0f1f4;color:#16181d}._danger_1uiac_68{background:#fee2e2;color:#b91c1c;border-color:#b91c1c40}._danger_1uiac_68:hover:not(:disabled){background:#b91c1c;color:#fff}._overlay_1cteg_1{position:fixed;top:0;right:0;bottom:0;left:0;background:#16181d73;-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px);z-index:200;animation:_fadeIn_1cteg_1 .18s both}@keyframes _fadeIn_1cteg_1{0%{opacity:0}to{opacity:1}}._drawer_1cteg_18{position:fixed;inset:0 0 0 auto;width:min(760px,100vw);height:100vh;background:#fff;display:flex;flex-direction:column;overflow:hidden;box-shadow:-4px 0 24px #0000001f;animation:_slideIn_1cteg_1 .24s cubic-bezier(.16,1,.3,1) both}@keyframes _slideIn_1cteg_1{0%{transform:translate(100%)}to{transform:translate(0)}}._header_1cteg_39{display:flex;align-items:center;gap:8px;justify-content:space-between;padding:16px 24px;border-bottom:1px solid #E6E8EC;flex-shrink:0}._title_1cteg_49{font-size:18px;font-weight:700;color:#16181d}._closeBtn_1cteg_55{width:32px;height:32px;display:flex;align-items:center;justify-content:center;border-radius:8px;color:#6a7180;cursor:pointer;border:none;background:transparent;transition:background .12s ease,color .12s ease}._closeBtn_1cteg_55:hover{background:#f0f1f4;color:#16181d}._closeBtn_1cteg_55 svg{width:18px;height:18px}._form_1cteg_77{display:flex;flex-direction:column;flex:1;min-height:0;overflow:hidden}._body_1cteg_85{flex:1;overflow-y:auto;padding:24px;display:flex;flex-direction:column;gap:20px}._grid2_1cteg_94{display:grid;grid-template-columns:1fr 1fr;gap:20px}._field_1cteg_100{display:flex;flex-direction:column;gap:4px}._label_1cteg_106{font-size:13px;font-weight:500;color:#6a7180}._req_1cteg_112{color:#b91c1c;margin-left:2px}._input_1cteg_117,._select_1cteg_118,._textarea_1cteg_119{width:100%;border:1px solid #E6E8EC;border-radius:8px;font-family:Inter,system-ui,-apple-system,sans-serif;font-size:13px;color:#16181d;background:#fff;box-sizing:border-box;transition:border-color .12s ease,box-shadow .12s ease}._input_1cteg_117:focus,._select_1cteg_118:focus,._textarea_1cteg_119:focus{outline:none;border-color:#4338ca;box-shadow:0 0 0 3px #4338ca1f}._input_1cteg_117{height:38px;padding:0 12px}._select_1cteg_118{height:38px;padding:0 12px;cursor:pointer}._textarea_1cteg_119{padding:12px;resize:vertical;min-height:120px;line-height:1.6}._inputError_1cteg_156{border-color:#b91c1c}._error_1cteg_160{font-size:12px;color:#b91c1c}._fieldFooter_1cteg_165{display:flex;align-items:center;gap:8px;justify-content:flex-end}._charCount_1cteg_172{font-size:12px;color:#6a7180}._charWarn_1cteg_177{color:#b45309}._charDanger_1cteg_181{color:#b91c1c}._attachRow_1cteg_185{display:flex;gap:8px;align-items:center}._attachBtn_1cteg_192{display:flex;align-items:center;justify-content:center;width:32px;height:32px;padding:0;border:1px solid #E6E8EC;border-radius:4px;background:#f0f1f4;color:#6a7180;cursor:pointer;flex-shrink:0;transition:background .15s,color .15s}._attachBtn_1cteg_192:hover{background:#fff;color:#16181d;border-color:#4338ca}._fileInputHidden_1cteg_213{position:absolute;width:1px;height:1px;opacity:0;overflow:hidden;pointer-events:none}._attachHint_1cteg_222{font-size:12px;color:#6a7180}._attachTrigger_1cteg_227{display:flex;align-items:center;gap:8px;position:relative;font-size:13px;color:#4338ca;background:none;border:1px dashed #E6E8EC;border-radius:4px;padding:8px 12px;cursor:pointer;width:100%;justify-content:center;transition:background .15s,border-color .15s;overflow:hidden}._attachTrigger_1cteg_227:hover{background:#eef2ff;border-color:#4338ca}._fileOverlay_1cteg_249{position:absolute;top:0;right:0;bottom:0;left:0;width:100%;height:100%;opacity:0;cursor:pointer}._attachList_1cteg_258{display:flex;flex-direction:column;gap:8px;margin-top:8px}._attachItem_1cteg_265{display:flex;flex-direction:column;gap:4px}._attachExistingComment_1cteg_271{font-size:12px;color:#6a7180;font-style:italic;padding-left:4px}._attachComment_1cteg_278{height:28px;padding:0 8px;border:1px solid #E6E8EC;border-radius:4px;font-family:Inter,system-ui,-apple-system,sans-serif;font-size:12px;color:#16181d;background:#f0f1f4;box-sizing:border-box}._attachComment_1cteg_278::placeholder{color:#6a7180}._attachComment_1cteg_278:focus{outline:none;border-color:#4338ca}._attachChip_1cteg_297{display:flex;align-items:center;gap:4px;font-size:12px;background:#f0f1f4;border:1px solid #E6E8EC;border-radius:4px;padding:4px 8px;color:#16181d}._attachChipNew_1cteg_309{border-color:#4338ca;background:#eef2ff}._attachName_1cteg_314{flex:1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}._attachSize_1cteg_321{color:#6a7180;white-space:nowrap}._attachRemove_1cteg_326{display:flex;align-items:center;padding:0;background:none;border:none;cursor:pointer;color:#6a7180;flex-shrink:0}._attachRemove_1cteg_326:hover{color:#b91c1c}._footer_1cteg_340{display:flex;align-items:center;gap:12px;justify-content:flex-end;padding:16px 24px;border-top:1px solid #E6E8EC;background:#f5f6f8;flex-shrink:0}._checkRow_1cteg_351{display:inline-flex;align-items:center;gap:8px;font-size:14px;cursor:pointer}._sidebar_7hnug_1{position:fixed;top:0;left:0;bottom:0;width:240px;background:#16181d;display:flex;flex-direction:column;z-index:100;overflow:hidden;transition:width .2s ease}._collapsed_7hnug_15{width:56px}._collapsed_7hnug_15 ._logo_7hnug_18{justify-content:center;padding:16px 0;border-bottom:1px solid rgba(255,255,255,.08)}._collapsed_7hnug_15 ._navItem_7hnug_23,._collapsed_7hnug_15 ._userChip_7hnug_27{justify-content:center;padding:8px}._collapsed_7hnug_15 ._toggleBtn_7hnug_31{justify-content:center}._logo_7hnug_18{display:flex;align-items:baseline;gap:4px;padding:20px 20px 16px;border-bottom:1px solid rgba(255,255,255,.08);flex-shrink:0}._logoMark_7hnug_44{font-family:Inter,system-ui,-apple-system,sans-serif;font-size:18px;font-weight:700;color:#fff;letter-spacing:-.5px}._logoSub_7hnug_52{font-size:12px;font-weight:500;color:#ffffff73;letter-spacing:.5px;text-transform:uppercase}._newTicketWrap_7hnug_60{padding:12px 8px 8px;flex-shrink:0}._newTicketBtn_7hnug_65{display:flex;align-items:center;gap:8px;justify-content:center;width:100%;padding:8px 12px;border-radius:8px;background:#4338ca;color:#fff;font-size:13px;font-weight:600;border:none;cursor:pointer;transition:background .12s ease;white-space:nowrap;overflow:hidden}._newTicketBtn_7hnug_65:hover{background:#312e81}._newTicketBtn_7hnug_65:focus-visible{outline:2px solid rgba(255,255,255,.5);outline-offset:2px}._nav_7hnug_23{flex:1;overflow-y:auto;padding:12px 8px}._nav_7hnug_23 ul{list-style:none}._navItem_7hnug_23{display:flex;align-items:center;gap:12px;width:100%;padding:8px 12px;border-radius:8px;color:#ffffff9e;font-size:13px;font-weight:500;cursor:pointer;background:none;border:none;text-decoration:none;transition:background .12s ease,color .12s ease;position:relative}._navItem_7hnug_23:hover{background:#ffffff14;color:#fff}._navItem_7hnug_23._active_7hnug_121{background:#ffffff2e;color:#fff;box-shadow:inset 3px 0 #fff}._navItem_7hnug_23:focus-visible{outline:2px solid rgba(255,255,255,.5);outline-offset:2px}._icon_7hnug_131{flex-shrink:0;display:flex;align-items:center}._label_7hnug_137{flex:1;text-align:left}._chevron_7hnug_142{transition:transform .12s ease;flex-shrink:0}._chevronOpen_7hnug_147{transform:rotate(180deg)}._subNav_7hnug_151{margin-top:4px;margin-bottom:4px}._subItem_7hnug_156{display:block;padding:8px 12px 8px 42px;border-radius:8px;color:#ffffff8c;font-size:13px;text-decoration:none;transition:background .12s ease,color .12s ease}._subItem_7hnug_156:hover{background:#ffffff14;color:#fff}._subItem_7hnug_156._active_7hnug_121{color:#fff;background:#4338ca99}._toggleBtn_7hnug_31{display:flex;align-items:center;gap:8px;justify-content:flex-end;width:100%;padding:8px 12px;border:none;background:transparent;color:#ffffff59;cursor:pointer;font-size:12px;flex-shrink:0;transition:color .12s ease}._toggleBtn_7hnug_31:hover{color:#fffc}._footer_7hnug_193{padding:12px 8px;border-top:1px solid rgba(255,255,255,.08);flex-shrink:0}._userChip_7hnug_27{display:flex;align-items:center;gap:12px;padding:8px 12px;border-radius:8px;overflow:hidden}._avatar_7hnug_208{width:28px;height:28px;border-radius:50%;background:#4338ca;color:#fff;font-size:12px;font-weight:600;display:flex;align-items:center;justify-content:center;flex-shrink:0}._userInfo_7hnug_222{min-width:0}._userName_7hnug_226{display:block;color:#ffffffe6;font-size:13px;font-weight:500;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}._userEmail_7hnug_236{display:block;color:#fff6;font-size:12px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}._topbar_102c1_1{position:sticky;top:0;z-index:50;height:56px;background:#fff;border-bottom:1px solid #E6E8EC;display:flex;align-items:center;gap:16px;padding:0 24px}._right_102c1_14{display:flex;align-items:center;gap:16px;margin-left:auto;position:relative}._userInfo_102c1_22{display:flex;flex-direction:column;align-items:flex-end;gap:1px}._userName_102c1_29{font-size:13px;font-weight:600;color:#16181d;white-space:nowrap}._userEmail_102c1_36{font-size:12px;color:#6a7180;white-space:nowrap}._userAvatar_102c1_42{width:30px;height:30px;border-radius:50%;background:#4338ca;color:#fff;font-size:12px;font-weight:700;display:flex;align-items:center;justify-content:center;cursor:pointer;flex-shrink:0}._userAvatar_102c1_42:focus-visible{outline:2px solid #4338CA;outline-offset:2px}._profileMenu_102c1_61{position:absolute;top:calc(100% + 8px);right:0;width:260px;background:#fff;border:1px solid #E6E8EC;border-radius:8px;box-shadow:0 8px 24px #0000001f;z-index:200;overflow:hidden}._profileHeader_102c1_74{display:flex;align-items:center;gap:12px;padding:16px}._profileAvatar_102c1_81{width:36px;height:36px;border-radius:50%;background:#4338ca;color:#fff;font-size:13px;font-weight:700;flex-shrink:0;display:flex;align-items:center;justify-content:center}._profileMeta_102c1_95{display:flex;flex-direction:column;gap:2px;min-width:0}._profileName_102c1_102{font-size:13px;font-weight:600;color:#16181d;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}._profileEmail_102c1_111{font-size:12px;color:#6a7180;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}._menuDivider_102c1_119{height:1px;background:#e6e8ec;margin:0}._menuItem_102c1_125{display:flex;align-items:center;gap:8px;width:100%;padding:12px 16px;background:none;border:none;font-family:Inter,system-ui,-apple-system,sans-serif;font-size:13px;color:#16181d;cursor:pointer;text-align:left}._menuItem_102c1_125:hover{background:#f5f6f8}._shell_2fh61_1{display:flex;min-height:100vh;background:#f5f6f8}._main_2fh61_7{flex:1;display:flex;flex-direction:column;min-width:0;margin-left:240px;transition:margin-left .2s ease}._mainCollapsed_2fh61_16{margin-left:56px}._content_2fh61_20{flex:1;padding:24px 32px;max-width:1840px;width:100%;animation:_fadeIn_2fh61_1 .18s ease}@media(min-width:1920px){._content_2fh61_20{padding:32px 40px}}@keyframes _fadeIn_2fh61_1{0%{opacity:0}to{opacity:1}}*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}html{font-size:16px;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;text-rendering:optimizeLegibility}body{font-family:Inter,system-ui,-apple-system,sans-serif;font-size:14px;line-height:1.5;color:#16181d;background:#f5f6f8;min-height:100vh}#root{min-height:100vh;display:flex;flex-direction:column}h1,h2,h3,h4,h5,h6{font-family:Inter,system-ui,-apple-system,sans-serif;font-weight:600;line-height:1.3;color:#16181d}h1{font-size:22px}h2{font-size:18px}h3{font-size:14px}p{line-height:1.5}a{color:#4338ca;text-decoration:none}a:hover{text-decoration:underline}a:focus-visible{outline:2px solid #4338CA;outline-offset:2px;border-radius:4px}code,kbd,samp,pre,.mono{font-family:IBM Plex Mono,JetBrains Mono,monospace;font-size:13px}.text-muted{color:#6a7180}.text-sm{font-size:13px}.text-xs{font-size:12px}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border-width:0}::-webkit-scrollbar{width:6px;height:6px}::-webkit-scrollbar-track{background:transparent}::-webkit-scrollbar-thumb{background:#e6e8ec;border-radius:99px}::-webkit-scrollbar-thumb:hover{background:#c3c8d2}@keyframes fadeIn{0%{opacity:0;transform:translateY(4px)}to{opacity:1;transform:translateY(0)}}@keyframes shimmer{0%{background-position:-400px 0}to{background-position:400px 0}}.animate-fadein{animation:fadeIn .2s ease forwards}